Free estimate
Heat Pump Not Heating
From $89
Service
Heat pump service & installation
One system for the whole year, and well suited to a mild coastal winter. Also the least forgiving system there is of a careless installation.
- From $89
- Repair diagnostic
- Free
- written estimate, after the load calculation
- 24/7
- emergency service for no heat and no cooling
- Trane
- Authorized Dealer · licensed & insured
What a visit includes.
Heating and cooling from one system — well suited to our climate, and unforgiving of a bad install.
Service and repair often same-day; installations scheduled once the estimate is approved.
- Ducted heat pumps and ductless mini-split systems
- Defrost, charge and auxiliary heat staging verified
- Thermostat configured to match the equipment
- Seasonal tune-ups covering both heating and cooling modes
Auxiliary heat and defrost set up correctly, so the system is not quietly running on resistance heat all winter.
The estimate is free and written. Free estimate for installation and replacement. Repairs are diagnosed on site with the cost given up front.
One system, both seasons.
A heat pump does not make heat, it moves it. Flip the season and watch which way it goes.
It moves heat out of the house.
The indoor coil runs cold, the air crossing it gives up its heat and its moisture, and the outdoor unit throws that heat away.
About heat pumps on the coast.
Why heat pumps suit this climate
A heat pump moves heat rather than making it, and it does that most efficiently when the outdoor temperature is mild. Coastal Georgia winters sit squarely in that range, which is why a heat pump here can genuinely outperform the alternatives rather than merely matching them.
One system covers cooling and heating, which simplifies maintenance and removes gas combustion from the house entirely. The trade-off is that the system runs year-round, so it accumulates hours faster — heat pumps commonly last 12 to 15 years against 12 to 20 for a separate AC and furnace pairing.
Where installations go wrong
Auxiliary heat is the big one. Most heat pumps have electric resistance backup, which is expensive to run, and a system configured badly will lean on it far more than the weather requires. The homeowner rarely notices, because the house is warm — it shows up as a startling winter bill instead.
Defrost is the second. A heat pump periodically reverses to melt frost off the outdoor coil, and steam plus briefly cool air from the vents is the system working, not failing. A unit stuck in or repeatedly entering defrost is a different matter.
Charge matters more than on a straight air conditioner too, because the system has to perform in both directions rather than one. A charge that is close enough for cooling can leave heating capacity noticeably short.
Ductless mini-splits
For an addition, a converted garage, a sunroom or a bonus room that the ductwork never properly reached, a ductless mini-split is usually a better answer than trying to force more air out of a system that was never sized for the extra space.
They also make sense where extending ductwork would mean opening ceilings. Each indoor head is controlled independently, which suits rooms that are used differently from the rest of the house.
What they are not is a whole-house solution by default. Whether a multi-zone system beats a ducted one depends on the house, and we will tell you which way it falls.
Heat pump, priced.
Repair price approved before work begins.
- Diagnostic
- $89
- Capacitor
- From $179
- Contactor
- From $189
- Defrost control board
- From $349
- Outdoor fan motor
- From $449
- Refrigerant leak / recharge
- From $499
- Reversing valve
- From $699
- Coil
- From $1,195
- Compressor
- From $1,799
- Heat pump installation
- From $5,995
- Ductless mini-split
- From $3,600 / zone
Prices are starting points for standard work in the Savannah area. Final price depends on the system and site, and is confirmed before work begins. Permits and code-required upgrades may be additional.
Symptoms this fixes.
Each page covers the usual causes, what you can safely check yourself, and when it is time to call.
Air conditioner not cooling, not starting, freezing up, leaking or making noise.
- AC running but not coolingAn air conditioner can run without cooling properly when airflow is restricted, the indoor coil has frozen, a component has failed, or the refrigerant charge is low because of a leak.
- AC won't turn onWhen an air conditioner won't turn on at all, the cause is usually power, the thermostat, a safety switch that has shut the system off (often a full condensate drain), or a failed electrical component such as a capacitor or contactor.
- AC frozen / iced upIce on an air conditioner's copper lines or indoor coil almost always means the coil is getting too cold — usually because airflow across it is restricted, or because the refrigerant charge is low from a leak.
- AC leaking waterAn air conditioner leaking water indoors is usually a blocked condensate drain, an overflowing or cracked drain pan, or a frozen coil melting.
- Outdoor unit not runningIf the indoor fan is blowing but the outdoor unit isn't running, the house gets moving air without cooling.
- AC making a noiseA new noise from an air conditioner usually points to a specific part.
Not sure which it is?Describe it to the assistant
Questions we get asked.
- Is a heat pump a good idea in Savannah?
- For most homes here, yes. Mild winters are exactly the conditions in which a heat pump is most efficient, and one system covers the whole year. The caveat is that the install has to be right — charge, defrost and auxiliary heat staging all have to be set up properly or the efficiency advantage disappears.
- Why is cool air coming from the vents in winter?
- Almost certainly a defrost cycle. The system briefly reverses to clear frost from the outdoor coil, which produces visible steam outside and cooler air indoors for a few minutes. It is normal. Repeated or prolonged defrost is not.
- My winter bill jumped but the house feels the same.
- That is the classic sign of a heat pump running on auxiliary resistance heat more than it should. It is often a thermostat configuration or staging problem rather than a failed component, and it is worth diagnosing rather than living with.
- Can you add a mini-split to one room?
- Yes — that is one of the most common things we install them for. A single-zone system for an addition, garage or sunroom is straightforward and avoids re-engineering the whole house's ductwork.
Work it out first:Repair or replace?Cost & rebate estimatorSystem sizing guideSEER2 explainedBuying a new system
Family-owned since 1997. Still doing it the same way.
Savannah’s heat and humidity put real strain on a system. For 29 years we have kept homes and businesses comfortable across the Coastal Empire and the Lowcountry — same family, same standards.
Diagnostic pricing given up front, before any work starts
24/7 emergency service for no-heat and no-cool calls
Ask about financing on replacements and larger repairs
We meet or beat any verifiable quote on comparable work
If something is not right, we come back and make it right
Trane Authorized Dealer, licensed & insured, background-checked technicians
Work that goes with it.
What people most often have us look at on the same visit.
- AC Installation & ReplacementNew and replacement cooling systems, sized to the house rather than to whatever was there before.Learn more
- Heating & Furnace RepairFurnace not lighting, blowing cold, or cutting out early? We get heat back and check it is safe.Learn more
- Air Conditioning RepairCooling gone out, or running but not keeping up? We diagnose it properly and fix the actual fault.Learn more
- Geothermal SystemsGround-source heating and cooling — the highest efficiency available, and the most design-dependent.Learn more
Specific jobs under heat pump service & installation.
Each one has a page of its own, with what it involves and what it starts at.
System type:
Job type:
6 jobs
- Free estimate
Heat Pump Stuck in Defrost
From $89
- Free estimate
Auxiliary Heat Running Constantly
From $5,995
- Free estimate
Heat Pump Replacement
From $5,995
- Free estimate
Ductless Mini-Split Installation
From $5,995
- Free estimate
Heat Pump Seasonal Tune-Up
From $89
Questions about heat pump service & installation, answered.
Longer answers from the blog — costs, choices and what this climate does to the equipment.
- Heating · 3 min readHeat pump or gas furnace on the Georgia coast?Mild winters favor heat pumps, but a furnace — or both, as dual fuel — still wins in some houses. How to tell which yours is.
- Cooling · 3 min readDoes your AC just need more refrigerant?Refrigerant is not used up. If a system is low, it leaked — and a recharge without a leak repair buys weeks, not years.
- Buying & replacing · 4 min readWhat a new AC costs in Savannah in 2026Published starting prices for a new central AC in the Savannah area, by size — and the six things that move a quote above them.
- Buying & replacing · 3 min readHow long does an HVAC system last on the Georgia coast?Typical lifespans for air conditioners, heat pumps and furnaces, why salt air and long summers shorten them, and the signs a system is near the end.
Book heat pumps.
Service and repair often same-day; installations scheduled once the estimate is approved.
No heat, or no cooling at all?Call rather than send a request — (912) 858-3737 is answered around the clock.