What is it doing?
Start with the symptom.
Most people arrive describing what they can hear or see, not naming a repair. Tell us what the system is doing and these pages cover what it usually means, what is safe to check yourself, and what needs a technician.
- 15
- symptoms, each with its own page
- 3
- groups: cooling, heating, humidity & bills
- 24/7
- emergency line for no heat and no cooling
- Free
- to read, and to ask the assistant
Stop and get out first if:
- You smell gas, or rotten eggs, anywhere in the house
- You see smoke, or smell burning from the system
- A carbon monoxide alarm is sounding
Leave the building, and call the gas utility or 911 from outside before you call us. Do not switch anything on or off on your way out. Once everyone is safe, we are here around the clock.
(912) 858-3737Every symptom we are called about.
Cooling, heating, and the humidity-and-bills problems that a thermostat cannot see. These are the calls we take most often, not everything that can go wrong.
COOLING PROBLEMS
HEATING PROBLEMS
HUMIDITY, AIRFLOW & ENERGY BILLS
Or start from the situation.
The jobs each one usually turns into, with the symptom pages behind them.
- The house will not cool · 9 jobsNo CoolingSystem running but not cooling, or not running at all. These are the calls we prioritize, and the ones where a correct diagnosis matters most.
- Heat is not coming on · 7 jobsNo HeatFurnace not lighting, cutting out early, or blowing cold. Usually ignition, flame sensing or a safety control doing its job.
- Cold but clammy · 9 jobsHumidity & Damp AirThe house hits the set temperature and still feels wrong. In this climate that is almost always a moisture problem, not a temperature one.
- Running constantly · 17 jobsHigh Energy BillsA system that never seems to shut off. Sometimes it is efficiency, often it is charge, airflow or a control that has been set up wrong.
- Repair or replace? · 10 jobsAging SystemPast ten or twelve years, with repairs starting to stack up. Worth a straight assessment before the next one.
- Designed in from the start · 5 jobsNew ConstructionNew builds and additions, where load calculation and duct design get decided before anything is installed.
- Often available today · 14 jobsSame-day serviceRepairs and diagnostics we can usually get to the same day. For a house with no heat or no cooling at all, call rather than book — emergency service runs 24/7.
And the work that fixes it.
Each service page covers what is involved, how it is quoted and what we stand behind.
- 01Air Conditioning RepairCooling gone out, or running but not keeping up? We diagnose it properly and fix the actual fault.
- 02Heating & Furnace RepairFurnace not lighting, blowing cold, or cutting out early? We get heat back and check it is safe.
- 03AC Installation & ReplacementNew and replacement cooling systems, sized to the house rather than to whatever was there before.
- 04Indoor Air QualityHumidity control, filtration, purification and ventilation — the half of comfort a thermostat does not measure.
Not on the list?
You do not need the right words for it. Describe what the system is doing — when it started, what changed, what you can hear — and a technician will work out the rest on site.
No heat, or no cooling at all?Call rather than send a request — (912) 858-3737 is answered around the clock.